Simple Pricing.

At RefineMyData, we understand the importance of presenting your data in the most effective and efficient way possible. Our pricing is designed to cater to businesses and individuals with varying needs and budgets.

Whether you’re looking for a one-time data refinement or a long-term solution, we’ve got you covered. Our solution comes with a range of features to help you get the most out of your data.

General FAQs

  • RefineMyData is an online data refinement service that helps businesses and individuals clean their data to make it more accurate, up-to-date, and actionable.

  • Click here to get started and create your account. All accounts include a free audit per file cleansed.

  • RefineMyData ensures that all data processed through its platform is done in accordance with GDPR guidelines. We provide users with tools to manage and control their data. This includes the ability to access, rectify, and delete personal data, as well as the ability to export data in a .CSV format.

  • Please get in touch with us to cancel your RefineMyData account.

  • MediaBase Direct are data specialists with over 31 years experience, providing data-driven solutions including RefineMyData.

  • Our solution is designed with onboarding in place to hand-held you throughout the RefineMyData process. If you require a demonstration, please let us know.

Data FAQs

  • During the process of uploading files, we only accept .CSV file formats. We provide you with a template to help upload your data.

  • All data is securely encrypted during the upload process and securely saved to our ISO 20071 servers during the processing stage.

  • At RefineMyData, we provide our clients with the convenient option to archive their files directly within our secure portal. This allows for easy and organized storage of your data, with quick and efficient access whenever you need it.

    By archiving your files with us, you can rest assured that your data is in safe hands and protected from potential loss or damage.

  • All data is encrypted and is only visible to the user account that uploaded the file. We ensure that after processing, the source file is removed and after a period of time after processing all data is archived.

  • We allow you to import a maximum of 50,000 records to our portal before an authorization is needed. If you upload a file greater than 50,000, one of our team will have to manually approve the cleanse.

  • In order to maximize the efficiency of our data cleansing process and ensure the highest level of accuracy, we have implemented a system that allows for the upload of one file at a time.

    Therefore, we strongly recommend that you upload your files individually to allow our system to focus its attention and resources on each file, providing you with the most effective and reliable results.

Support FAQs

  • Our clients have the convenience of utilizing our Live Chat service, available on our portal, to connect with our dedicated support team.

    With just a simple message, our team is readily available to address any urgent queries you may have and provide you with the necessary assistance to ensure a seamless and hassle-free experience.

  • Our team of dedicated support staff is available to assist you during our regular support hours, which are scheduled from 9am to 5pm, Monday through Friday.

    Whether you require technical support, have questions about our services, or need assistance with any other matter, our support staff is available during the designated hours to provide you with the support you need.

  • If you need to modify any information associated with your RefineMyData account, we kindly request that you reach out to us to initiate the necessary changes.

    Our dedicated team of support professionals is available to assist you in updating your account information promptly and accurately.

  • We offer the ability for you to reset your password on the login screen. You will be emailed a reset password link to change this.

  • As part of our commitment to providing our clients with the most powerful and reliable data-cleaning solution, we offer a complimentary audit with every file uploaded to our platform.

    This audit serves as a demonstration of the exceptional capabilities of our RefineMyData service, providing you with an in-depth analysis of your data and showcasing the potential for optimisation and improvement.

  • We have designed comprehensive steps to guide you through each stage of your RefineMyData journey from the moment you create your account.

    Our onboarding process is designed to provide you with a seamless and intuitive experience, allowing you to quickly and easily familiarise yourself with our platform's features and capabilities.

Payment FAQs

  • Our system offers your first 1000 records, free of charge. After 1,000 records, we charge a fee of £0.03p per record (excluding VAT)

  • We have partnered with leading provider Stripe to manage our payments. Most credit and debit cards are accepted through their platform.

  • If your file exceeds 50,000 records, our team will have to manually approve the file cleanse before the processing stage begins.

  • Please get in touch with us to discuss this.

  • There is no limit to the amount of people who can login to one account on RefineMyData.

  • We have partnered with leading provider Stripe to handle all payments, billing and invoicing with their platform.